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Richard DEVORE

PARIS

En résumé

Mes compétences :
process management
Microsoft SQL Server
Microsoft Exchange Server
DS1
technical support
efficient support
eCommerce
custom development
System support
SQL
Project planning
Project Management
Problem solving
Private Equity
PBX
Object Oriented Analysis/Design
Microsoft Windows NT
Microsoft Windows 2000 Server
Microsoft Windows
Microsoft SharePoint
Microsoft Office
Microsoft Access
Microsoft .NET Technology
IVR
IP Telephony
FileMaker Pro for Windows
Donated Goods
Communications
Apple Mac
Advanced Database Management
AVVID
ACD

Entreprises

  • Ellesse - Chief of Technology

    2010 - 2013 * Architect and implement the technology strategy for the newly created US division of the
    Ellesse global brand apparel company.
    * Setup NYC office, coordinate with staff and vendors to create apparel. ;
    * Work with international vendors coordinating PLM solutions in Milan and Vienna.
  • Obelisk Consulting - Consultant

    2007 - 2010 * Implement technology solutions for small businesses and high net worth homes. Focusing
    on Boutique Investment firms, VC and Private Equities, lawyers, and artists.
  • Ciesse - Chief of Technology

    2005 - 2007 * Planning, and design for starting the North American luxury division of an Italian apparel
    company in NYC.
    * Discovery, and project manage with Fila in NYC and Italy to extract and move Ciesse
    systems including ERP, design, production, customer service, e-mail, and web.
  • DeVore Development, Corp. - President

    2001 - maintenant * Architect, project manage, coordinate, implement, train, and support technology solutions
    for diverse clientele. Committed to results and budget.
    * Source and procure solutions including broadband, fiber, T1, cable, IP telephony, and
    servers.
    * Devise, create and implement strategies for apparel, e-commerce, process management,
    workflow, websites, servers, networks, software, mobile, security, users, design, and
    development.
  • Stevens Communications - Project Lead

    1999 - 2001 * Project planning, workflow, and implementation of Unified Communications at Blue Cross
    Blue Shield utilizing IVR, ACD, T1, SQL server, Windows Server, and reporting.
    * Integrate Cisco VOIP call manager, web chat, Exchange, and create custom development.
  • Opticor Financial Services - Technical Support Specialist

    1997 - 1999 * Creation of database driven reports analyzing results from direct mail marketing. ;
    * System support, Intranet setup, research for new bank. ;
    * Coordinate and write response letters for customer service issues.
  • Dominion Resources - Information Systems Assistant

    1996 - 1997 * Answer, distribute, and resolve technical support issues for a Fortune 250 company
    including over 200 employees with foreign subsidiaries.
    * Issue Tracking and reporting for support team of six. ;
    * Bill, order, and track PCs, phones, calling cards, and software. ;
    * Create procedures, forms, and reports allowing clear, efficient support updates for the
    team and management.
    * Continue the development, design, updates and maintenance of the Copywriter database application facilitating the tracking of copy, prices, sales and reports.
    * Copywriting for on-air reading and sales of donated items to Public Television.

Formations

  • Virginia Commonwealth University (Richmond)

    Richmond 1989 - 1994 Bachelor of Arts

    Virginia Commonwealth University Object Oriented Programming - NYU
    Richmond, Virginia
    Advanced Database Management : Access 97 Cisco CCNA Certification
    Administering MS Windows NT 4.0 Administering SQL Server
    Nice Voice Recorders : Log, CLS and Universe Cisco Field Engineer : PBX
    Fundamentals, AVVID, CIPT
    EIC: Installation, Troubleshooting, and Handlers

Réseau

Pas de contact professionnel

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